KCI is currently experiencing a wireless network outage due to a power failure beyond our control. We do not currently have an estimated time in which it will be repaired.


Select TV Channels – Intermittent/Out

Radio interference causing select tv channels to be unstable.
Radio interference found/rectified – Effected channels back Online

Merino Cable – TOTAL OUTAGE

Merino Residents, as most of you may know we’ve begun overbuilding Merino with fiber optics to replace the outdated cable system. We’ve recently had an unknown source of signal noise in the cable system causing inconsistent internet service with widespread outages and have decided to move forward with shifting everyone off of the cable system and onto the fiber optics. If you have not yet,  please come into the front office to get signed up for an install. If you currently have cable service the upgrade to fiber service is free, but you do have to select new service packages. We are sorry for the inconvenience, and thank you for your continued understanding.

Merino cable internet TOTAL OUTAGE 2/10
Crews currently trying to resolve the issue.

Local Channels Damaged by power surges (expect intermittent issues)… 6/11

Major power outage in NE CO caused outages on TV and Internet networks.
All known issues have been fixed, however, customer equipment may need to be rebooted. 6/11

Wireless Network west of Snyder Back Online 2/22
Wireless Network West of Snyder Offline 2/22

Local HD Channels Back Online: 2/16
Local HD Channels Offline, Broadcasting SD: 2/14